There are 4 ways i.e. Phone number, E-mail, Live chat, and Social media by which one can connect with Southwest Airlines Customer services are listed below:
Connect through a Southwest Airlines Phone Number
Call details: One can dial the customer support number by just considering the details mentioned below:
Public Relations & Media Relations | +1-214-792-4847 |
Automated Flight Information | +1-888-792-8747 |
Baggage – General Questions | +1-800-548-3192 |
Phone number to dial | 1-800-548-3192 |
Reservations & Information | 1-800-548-3192 |
Customer Relations | +214-932-0333 (Mon-Fri, 7 am-8 pm CT) |
Reservations & Information – En Español | +1-800-826-6667 |
Call-back available | YES |
Customer Relations | Facebook, phone, website, Twitter |
Reservations & Information – En Español | 53% |
Call-back available | 1-800-548-3192 |
Alternate methods | 1-800-548-3192 |
Quality of communication | Press 5 then 0 then 3 |
Teletypewriter (TTY) | 36 |
Articles Left at TSA Checkpoint | +1-866-289-9673 |
Group Travel | 1-800-548-3192 |
Quality of help | 52% |
Customer votes | 4636 |
Existing Hotel Reservations | +1-800-545-4489 |
Rapid Rewards Customer Service | +1-800-445-5764 |
New Hotel Reservations | +1-800-733-1137 |
Rank (among phone numbers) | 1 |
Rank (overall) | 1 |
Department you’re calling | Customer Service |
Best time to dial | 9:15 am |
Cargo | +1-800-533-1222 |
Southwest Vacations | 1-800-548-3192 |
Connect through Live Chat
It is known to be the best way to access the customer support window. This method can deliver appropriate and quick solutions. It is available 24*7 to deliver solutions to customer queries.
Connect through Email Support
Email support is a good way but it takes some time to provide you with some response to your queries. Just provide all the details & concerns and get a solution using the mail.
Connect Through Social Media
- YouTube
Benefits of getting in touch with Southwest Airlines Customer service executives
Some of the benefits of getting in touch with Southwest Airlines are listed below:
- You can receive express concerns easily with a hassle-free experience.
- You will get fruitful answers.
- You will get efficient guidance.
- They will communicate with the customer very politely.
- They get customer feedback.
- They resolve problems using Social Media and E-mail.
How can I connect to a Live Representative using a Phone Call?
Customer support number:
- Take the phone in your palm.
- Dial the number: 1-800-548-3192.
- Choose the options on the IVR to get general inquiries.
- For a quick response, one should dial 9 to have the voice menu.
What assistance or services are provided by the live chat support of Southwest Airlines?
Some of the assistance or services provided by live chat support are listed below:
- Purchasing, changing or canceling the flight.
- Status of a flight.
- Inquiries about Rapid Rewards.
- Details about loyalty programs.
- Inquiries about lost luggage or items.
- Inquiries about special needs like traveling with pets, disability accommodations, and children traveling alone.
- Vacation packages.
- Booking hotels.
- Troubleshooting any technical support.
- Complaints or suggestions.
What are the queries handled by the Customer support executives of Southwest Airlines?
Some of the queries of the mentioned topics are quickly resolved by the executives of Southwest Airlines and are listed below:
- Checked baggage information
- End-of-Year Tier Qualifying Points
- Check-in process
- Change flight for all Passengers
- Cancel flight for all Passengers
- Unaccompanied Minors & Children Flying Alone
- Check your Tier Qualifying Points
- Flight credits
- Baggage related issues
- Travel Class Upgradation
- Check-in process
- Flying with a lap child
Similar Airlines to Connect with:
Air Canada
Spirit Airlines
Interjet Airlines
Aeromexico Airlines
Allegiant Air
Fly Frontier
Delta Airlines
Reasons due to why customers like you called us frequently and recently
Some of the reasons why a customer called us are listed below:
- “Need to Change the flight”
- “Just need to change the destination”
- “Need to cancel the flight”
- “Problem changing my ticket, it displays some error”
- “Need to change flight seat”
- “I just lost my wallet, how can I get it”
- “I need a refund for my flight”
- “I don’t see my flight credit”
- “What is my account number”
- “free companion pass is missing from my account”
Frequently Asked Questions (FAQs)
Answer: The calling method is considered to be the best one to connect with the customer support team of Southwest Airlines as it provides quick responses and you can explain the query in a good manner.
Answer: Yes, Southwest Airlines support the live chat process.
Answer: You can submit a complaint about Southwest Airlines using mail, call, and social media.
Answer: The best way to submit a complaint is by clicking the icon “Contact us” on the official site. Now, fill in the complaint in the respective box with a relevant reason.
Answer: Just go to the official site of Southwest Airlines and get the Live chat option on the Home page, click on it, and enter your query.
Answer: Ye, it is available 24 hours every day of the week.
Answer: Yes, you can use customer support for rescheduling the flight.