Aer Lingus Flight Cancellation Policy

Aer Lingus Flight Cancellation Policy

Travel plans can change unexpectedly. If you need to cancel your upcoming Aer Lingus flight, it’s essential to understand their policies to avoid surprise fees or issues receiving a refund. This guide covers key aspects of Aer Lingus’ cancellation rules, procedures, and options for different situations.

Overview of Aer Lingus Flight Cancellation Policy

Aer Lingus offers refunds or travel vouchers when you cancel a flight, depending on the timing and fare class purchased. Cancellation fees apply in many cases based on factors like:

  • When you cancel before departure
  • Which type of ticket did you book (flexible vs. restricted)?
  • Whether Aer Lingus has made significant schedule changes

Basic outline:

  • Flex fares can be canceled up to 2 hours before departure with no fee
  • Other foods have sliding scale fees, from €15 up to €120, depending on timing
  • Name changes allowed on flex fares before departure
  • Refunds in original payment form if canceled online
  • Travel vouchers are issued if canceled by phone

Understanding the policies for your specific ticket is critical. Providing sufficient notice can minimize cancellation costs.

How to Cancel Your Aer Lingus Flight

You can cancel upcoming Aer Lingus flights either online or by phone. Here are the steps for each method:

Aer Lingus Online Flight Cancellation

  • Go to and access your booking via the My Trip section
  • Select your itinerary and click “Cancel Flight.”
  • Choose flights to cancel and input details on the reason for canceling
  • Review any applicable cancellation fees or charges
  • Confirm cancellation details and submit a request

Online is the easiest way to cancel when possible. Processing is typically faster, and you can directly request a refund to your original payment method.

Aer Lingus Flight Cancellation by Phone

Call Aer Lingus at +353 1 761 7835. Their customer service team can handle cancellations over the phone. When you call, have your reservation number ready.

Phone cancellations will result in travel vouchers instead of direct refunds. Vouchers are valid for future travel within 12 months.

Aer Lingus Flight Cancellation Policies by Fare Type

Aer Lingus offers several fare classes with differing cancellation and change rules. Here are some of the key characteristics:

Aer Lingus Flex Fares Refund/Policy

  • You can get a full return if you cancel up to 2 hours before leaving.
  • Make unlimited date/route changes without fees
  • Name changes allowed before travel

Flex fares offer the most flexibility for cancellations and rebooking. Getting a full refund within 2 hours of flying makes them ideal for uncertain plans.

Aer Lingus Advantage and Promo Fares

  • €15 per person fee for cancellations made online
  • €20 per person if canceling by phone
  • Must cancel at least two days before departure

These discounted fares have limitations on changes. Providing 48 hours’ notice reduces the cancellation costs.

Aer Lingus Saver Fares Refund/Policy

  • €120 per person cancellation fee
  • Changes not allowed after booking

Saver fares are the most restrictive. With no refunds or changes permitted, they are best for travel plans that are unlikely to change.

Short Haul vs. Long Haul Rules

Aer Lingus also has some variation in their cancellation policies depending on the length of your flight:

  • Short haul flights – within Europe, North Africa, Turkey, etc.
  • Long haul flights – transatlantic flights to North America, Dubai, etc.

Long haul bookings often require instant purchase at the time of booking. Cancellation fees range from €100 to €300 per passenger, depending on cabin class.

Short-haul flights can be held for 24 hours before purchase if booked online. Cancellation fees are generally lower, starting at €15-20 per person. Understanding these differences can help avoid surprises if you need to cancel a booking.

Notifying Aer Lingus of Your Cancellation

Give Aer Lingus your cancellation notice immediately. Some hints:

  • Review your fare rules first – some tickets prohibit changes entirely after booking.
  • Cancel online if you can – phone agents cannot process refunds.
  • Have your booking reference number handy.
  • Know your reason for canceling – you will need to provide this.
  • Double-check cancellation terms before confirming.

Giving notice within the timeframe required by your fare type will help minimize cancellation fees. Act fast once your plans change to avoid higher charges closer to departure dates.

Flight Delays and Cancellations by Aer Lingus

Rebooking or a full refund without cancellation costs are available if Aer Lingus cancels or significantly changes your flight. Call customer care or request a refund online.

No fees or vouchers apply in these situations.

If a delay exceeds 3 hours, you may also be eligible for meals, accommodation, or compensation under EU passenger rights regulations.

Aer Lingus Schedule Changes

If Aer Lingus makes a significant change to your flight (over 12 hours), you have options to:

  • Accept the new flight time
  • Rebook on an alternate flight within 24 hours of the original
  • Receive a full refund

Contact Aer Lingus as soon as possible regarding significant schedule changes to rebook or cancel with no fees.

Communication About Cancellations

Aer Lingus will contact you directly regarding cancellations via:

  • Email notifications
  • Text alerts if you provide a mobile number
  • Notices on their website under the My Trip section

Make sure that your contact information is correct. Third-party websites likely won’t have details on cancellations or delays.

Aer Lingus Claiming Compensation for Canceled Flights

In some situations, Aer Lingus may owe compensation for flight cancellations according to EU Regulation 261.

Key factors include:

  • The flight was departing from the EU airport
  • You were informed 14 days or less before departure
  • The cancellation was Aer Lingus’ fault (not weather, security, etc.)

Compensation amounts based on flight distance:

  • €250 for flights ≤ 1,500 km
  • €400 for 1,500 – 3,500 km flights
  • €600 for flights over 3,500 km

You can submit claims directly to Aer Lingus online. Provide documentation on your original flight details and their notification of the cancellation.

Aer Lingus Flight Cancellation Eligibility Considerations

Compensation eligibility under EU 261 can depend on:

  • If you were rebooked to arrive within 2-4 hours of original
  • Whether cancellation was due to extraordinary circumstances

Review regulations and rulings thoroughly before filing compensation claims after a canceled flight.

Aer Lingus Refund Timeframes and Tracking

How long it takes to receive your refund depends on the original payment method:

  • Credit card purchases – Refund processed to original card within 7 days
  • Cash or debit card payments – Bank transfer refunds issued within 14 days
  • Travel vouchers – Valid for 12 months on future Aer Lingus flights

To check the status of a requested refund, contact Aer Lingus customer support with your booking details.
You can also contact your bank regarding credit card or bank transfer refunds.

Tips for Hassle-free Aer Lingus Flight Cancellations

  • Book flex fares if plans could change – they allow cancellations with no fees up to 2 hours pre-departure.
  • Act quickly if you need to cancel – fees increase the closer you get to flying.
  • Double-check your booking class restrictions – some fares prohibit changes entirely after booking.
  • Cancel online for faster processing – phone cancellations receive vouchers instead of refunds.
  • Know your passenger rights – EU law provides compensation when airlines cancel flights without sufficient notice.
  • Purchase travel insurance – policies can reimburse cancellation fees in covered situations.
  • Provide accurate contact information – this ensures you receive communications about flight changes.
  • Confirm cancellations immediately if notified – don’t risk getting rebooked automatically on alternate flights.
  • Save all documentation – ticket invoices, cancellation notices, etc. in case of disputes.

Avoid Aer Lingus Flight Cancellation Fees

If you need to alter travel plans, there may be alternatives to outright cancellation:

Change Flight Dates

You can change flight dates on flexible fares without fees or fare increases. This maintains your booking rather than canceling.

Change Passenger Name

Name changes are allowed on flex fares before travel, with fees from €115 per change.

Flight Credits

You can receive a credit for the value of your ticket to use on future bookings without canceling the original reservation immediately.

Standby for Earlier Flights

Ask to be placed on standby lists for earlier flights on the same routes to leave sooner than booked.

Exploring these options can prevent cancellation fees if flight date/time is the only issue vs. needing to cancel entirely.

Frequently Asked Questions

What is Aer Lingus’ cancellation policy?

Aer Lingus offers refunds or travel vouchers for canceled flights minus any applicable cancellation fees in the fare rules. Flex fares can be canceled up to 2 hours before departure without fees. Other fares have sliding scale fees ranging from €15-€120 depending on fare type and timing of cancellation.

Can I transfer my ticket to someone else if I can’t fly?

Name changes are only allowed on Flex flight tickets, with a fee of €115 per change. Other fare types do not permit transferring or changing the passenger name.

What about canceling due to pregnancy or childbirth?

If you need to cancel due to pregnancy complications, medical advice not to fly, or childbirth, you can receive a refund with the doctor’s certification of inability to travel. Otherwise, standard fees apply.

Can I dispute the cancellation fees or request an exception?

Aer Lingus does not make exceptions to published cancellation policies based on personal situations. However, you can submit a formal complaint if you feel you were incorrectly charged.

How does the weather impact the cancellation policy?

Lousy weather is only grounds for a refund from Aer Lingus if they cancel the flight. You can change Flex fares without fees if you reconsider travel due to forecasted weather.

What if I’m canceling just one flight in a multi-city booking?

If you cancel a single flight in a multi-flight booking, cancellation fees, and refunds apply just for that journey. The rest of your itinerary is unaffected.

Can my travel agent cancel an Aer Lingus flight for me?

Yes, your travel agent or third-party booking site can handle cancellations on your behalf, provided you booked through them originally. Cancellation terms will be the same.

What about non-refundable hotel or car bookings?

Unfortunately, Aer Lingus does not reimburse external travel costs like hotels or rental cars that may now go unused due to a canceled flight. Protecting these with travel insurance is recommended.

Are there any options if I’m past the 24-hour cancellation window?

Within 24 hours of departure, cancellations are not permitted for regular fares. However, if needed, you can request to be put on standby for an earlier or alternate flight on the same route.

Can I cancel just one leg of a roundtrip ticket?

Aer Lingus does not allow partial cancellations in these situations – you must cancel both legs. Changing dates is an option if you still wish to travel one way.