Delta Airlines Cancellation & Refund Policy

Whether to see you’re loved once or to cut some slack off after those long working weekdays or maybe joining some of your folks to have the greatest fun of all times traveling is the most exciting and relaxing move. But unfortunately, you might have to call off those plans to justify various reasons.

Cancelling can be a little terrifying if you think about the time-consuming and hectic process that you have to go through. If you are someone who booked a flight with Delta Airlines then this article is for you, as we are going to give a step by step process of delta flights cancellation.

The Steps to Cancel Your Delta Flight:

Delta Airlines cancellation policy varies from plan to plan. So the process of canceling changes according to what kind of plan you have chosen to fly.

Basic Economy Tickets:

If you happened to book a basic economy ticket then get up right now and make a move. Because, as per the cancellation policy, the Basic Economy ticket will not be eligible for cancellation after 24 hours from the point of booking.

So, you need to cancel your ticket 24 hours from the time of booking and as per the policy you don’t have to pay any kind of cancellation fee and you can get a complete refund in the original form of payment.

A step-by-step guide to cancel a basic economy ticket:
  • Firstly, go to the homepage of Delta and login with your email and password.
  • Now select the “bookings and check-in” option.
  • Now select your flight that shows up on the screen.
  • Then go to “my trips” and enter your booking number and your last name.
  • In order to cancel your flight, you have to pay some cancelation fee. But, if you are canceling under 24 hours from the point of booking then this page will not show up.
  • Now confirm your cancellation and apply for a refund.


You cannot get any refund if you cancel or change a Non-Refundable ticket. But, you can get the amount in a redeem form which can be used for your future flights. To get redeem, you must pay some cancelation fees, and here are the steps to cancel your non-refundable ticket.

A step-by-step guide to cancel a Non-refundable ticket:
  • In order to cancel your non-refundable ticket, you should go to the website portal and log in with your details.
  • Now, select the “manage booking” option and click on the “cancel” button.
  • It will be easily canceled and you will get notified about the cancelation through mail or text message.

NOTE: You won’t be getting any refund after the cancelation.


Cancelation is made easy and tension free with a Refundable ticket. It is great to go with a Refundable ticket even when you have the smallest doubt about canceling your ticket.

A step-by-step guide to cancel a Refundable ticket:
  • To cancel your Refundable ticket you should visit the official website.
  • Login with your details.
  • Select manage “booking section”.
  • Now click on “cancel”.
  • You will get notified through email or text message.
  • You will get the refund in the original payment method.

Award Ticket:

You can cancel your Award ticket without any hassle. The process involves super easy steps so, sit back and follow the given steps.

A step-by-step guide to cancel an Award ticket:
  • To cancel your Award ticket visits the delta website.
  • Log in by entering your details.
  • Select “modify flight” on the top right corner.
  • Follow the prompts on the screen.

Canceling delta flights purchased from the third party

Tickets that are booked directly from the delta websites are easily canceled and refund will be done as per the Delta Airlines 24-hour cancellation policy but this policy is not applicable if you booked your ticket through a third-party ticketing website.

How to contact delta airlines for delta airlines cancellation?

Delta airline offers 24/7 reservation sales services to utilize their services go to the official website of delta airlines loin with your details and visit the contact us page and select the kind of Delta Airlines reservation sales service you are looking for and contact them. Do you also need help? Tab to get answers for all your questions related to cancellation and refund.

Deltas Airlines 24-hour Cancellation Policy

The delta 24-hour cancellation policy is only applied to the customers who book directly through delta’s official website “” or an app called “fly delta”.

This risk-free cancellation policy allows you to cancel any kind of ticket within 24-hours from the point of booking it benefits the customer as they don’t have to pay any cancellation fee and they will get their refund without any deductions.

Delta Airlines Cancellation Fees:

The variation of the Delta airlines cancellation policy depends upon the ticket fare and class that you choose. So, if you want to cancel your ticket explore the policies and cancellation fee details in advance before booking your ticket.

Basic Economy Tickets:

The major drawback of a Basic Economy ticket is that you cannot change or cancel your flight even if you are willing to pay a cancellation fee. However, you can make changes and cancellations within the next 24 hours of booking your ticket, and this won’t cost you any extra money as a “cancellation fee”.


If you want to cancel your non-refundable ticket you should be ready to pay the cancelation fee that tags along with your ticket cancellation. Under the non-refundable policy, you will not get an actual refund. However, you will get the refund in the form of a refund, you can use this redeem to book your future flights.

And this particular redeem amount is the leftover amount of your ticket after the cancelation fee deduction is done.

The cancellation fees depend upon the location you chose to fly to. If it is a domestic ticket the cancelation fee is 200$ and if it is an international ticket the cancelation fee varies from 200$ to 500$.


In a refundable ticket, you can make changes and cancellations any time you want but you cannot change from 24 hours before the departure. The best part about the refundable ticket is that if you cancel your ticket you won’t be charged for any kind of cancelation fee and the amount will be refunded in the original method of payment.

Award Ticket Cancelation Fee:

You should cancel your award ticket 72 hours before the point of departure. When you cancel an Award ticket you will be charged 150$ as a cancelation fee irrespective of fare class and destination but on the flip side, you will get a complete refund of your SkyMiles without any hassle. If you are a member of Skymiles platinum and diamond medallion then your cancelation fee will be waived.

Delta Flight Change Policy:

According to Delta flight change policy, the changing of flights completely depends on the fare and class you chose to fly in.

If you booked a ticket in the basic economy you are not allowed to make any kind of changes after 24 hours of booking.

The flight fares can go from highly-priced to half price so you might consider changing your flight that goes easy on your pocket.

This is possible with the rest of the fares as delta doesn’t charge any fee for non-refundable refundable and Award tickets.

However, you need to make changes before 24-hours from the time of departure.

If you happen to change for a cheaper flight then the rest of the amount will be refunded to your credit in the case of a non-refundable ticket. Whereas, in a refundable ticket the rest of the amount will be refunded in the original payment mode. In the case of award tickets, the rest of the Sky Miles will be refunded too.

Canceled your ticket..? Here are the next steps to get your money back

According to delta’s 24-hour policy, you can get your money without any hassle if you cancel your trip within 24 hours from the point of booking.

But if you want to cancel your flight after 24 hours of booking it depends upon what fare you chose to fly, if it is a Refunding ticket you will get your refund in the original payment mode as soon as possible. However, this won’t be the same if you booked a non-refundable as you will be charged a certain amount for cancellation and you will get the money in redeem form which you can use for your future flights.

The cancellation fee changes according to your destination and the fare you have chosen.

Refunds due to schedule changes or delays

If a flight is changed or delayed a customer can request a refund by canceling the ticket. Even if you don’t cancel the ticket you are allowed to change your flight once without paying any fee. Usually when a schedule change or delay occurs delta sends a message to all the customers by reporting the reason for the flight change or delay. In this kind of situation mostly the ticket will be “revalidated”.

It takes at least 72 hours for a ticket to get revalidated once the flight is changed.

The revalidated ticket will have the updated flight, date, time, and booking class data and everything will be notified to the customer before a week or so.

Refunds due to getting kicked off from the plan

This is a very rare situation as delta flights only kick off people who are suspicious or causing a disturbance in the flight. Especially if you annoy your fellow passenger.

In this kind of situation, delta will make sure to give you a refund for the rest of the unused portion of your ticket.

Conclusion: No matter what kind of fare and destination you chose to fly to, always make sure to know all the criteria related to cancellation, rebooking, and refund. To get the most out of the services of Delta, be prepared to face any kind of situation from flight delays to cancellations.

Related Links:

Delta Airlines to Hawaii
Delta Airlines to Las Vegas

Delta Airlines Cancellation Frequently Asked Questions (FAQs)

Ans. Immediately get in touch with the airline customer services and request for a rebooking if possible or visit the website and request for a refund.

Ans. These questions usually lead to refund and the process of refund depends upon what kind of fare, destination, and time of cancellation. if you cancel your plan within 24 hours from the point of booking you will get your refund as per delta’s 24-hour cancellation policy but if you are canceling after 24 hours then the chances of refunding will depend upon the fare.

Let’s say, you booked a refundable ticket then you will get the refund in the original payment method without any cancellation fee.

If it is a non-refundable ticket then you have to pay a $200$ to $500 cancellation fee depending upon your destination and the refund will be done with the redeeming which you can use to book your future flights.

Ans. Yes!! You can cancel your delta flight within 24 hours and you will receive a complete refund without any cancellation fee.

Ans. If you cancel your non-refundable flight after 24 hours from the point of booking then you have to pay a cancellation fee which varies from $200 to $500.

The cancellation fee changes according to your destination you picked to fly and a refund is done in the form of redeeming which you can use for your future flights.

To avoid the cancelation fee you should cancel your flight within 24 hours from the point of booking.

Ans. Yes!! Only if you cancel within 24-hours from the point of booking. As per Delta 24- hour cancellation policy any kind of ticket canceled within 24 hours from the point of booking is allowed to get a complete refund without any cancellation fee.

Ans. Delta airlines will send a notification to the customer if there is any cancelation or delay of the flight. However, now customers can check the status of their flight through or the Fly Delta app.

Ans. Yes!! Flights usually get canceled to avoid bad travel experiences. Bad weather is one of the common reasons among many.

Ans. You can claim a full refund if delta airlines cancel your flight. But, you are lucky if you are flying from a European flight you can get compensation up to USD 700 per person as per the European law EC 261.

Ans. Yes!! According to the 24-hour cancellation policy, one can get a complete refund if they cancel their ticket in 24 hours from the time of booking. You can also get a complete refund if you booked a refundable ticket. But, if you went with the non-refundable ticket you have a pay cancelation fee and the refund is done in the form redeem which you can use to book your next flights.

Ans. Yes!! Delta offers trip cancellation insurance. With this insurance, you can cancel your trip for any reason and save yourself from cancellation fees but you have to cancel before the departure time.

Ans. The reasons to cancel a trip are innumerable. A trip cancelation is done by the airline to avoid a bad customer experience. Some of the reasons to cancel a flight are listed below.

  • Bad weather
  • Air traffic restrictions
  • Security issues
  • Mechanical issues
  • Computer glitch
  • Missing crew

Leave a Reply

Please rate*

Your email address will not be published. Required fields are marked *

Comment by: Ann Wilson on Fri May 21st 2021

I had to leave the USA as soon as possible because of the increasing COVID-19 cases, so I booked one for me with Delta airlines. Next day I read in the news about Delta flights cancellation, because of the pandemic situation. So I cancelled my ticket immediately and got my money back very easily. Thanks to Delta Airways.

Comment by: Andrew Fairley on Wed May 5th 2021

Delta flight cancellation policy is awesome. They changed their policy during this covid situation to help customers. I booked a ticket with no refund policy, but I decided to cancel my ticket because of my personal problems. The company gave the option to rebook tickets within a year from the original ticket date.

Comment by: Anthony Russell on Thu Apr 29th 2021

I highly recommend Delta Airlines. I am impressed with the customer support; I recently called the customer support to cancel my ticket because of this pandemic situation, the executive responded gently and cancelled my ticket and waived off the handling charges as it was mentioned in the delta refund policy.

Comment by: Levi Avery on Fri Apr 23rd 2021

I was flying with Delta airlines and it was a connecting flight. Delta airlines cancelled the flight due to some technical issues. All the passengers were brought to the resort for the night, free of cost. They had taken care of us by providing all the facilities. I was impressed with Delta airlines.

Comment by: Julian Barry on Mon Apr 12th 2021

Please check the cancellation policies before booking with any airlines, and try to book through the airlines official website or app, because I lost my money by booking with third party booking services. But Delta airlines cancellation policy is generous and I got my money back with less charges.

Comment by: Jordan Street on Thu Apr 1st 2021

My wife and I flew out on a cold windy day to celebrate our retirement and anniversary. We had a wonderful trip with delta airlines, friendly staff and cabin crew on the flight. No delays and cancellations. Our luggage came to us at the end of the day. Everything went smooth, tasty food, comfortable seats and extra plans to fly again. Love Delta Airlines!

Flight Helpdesk

Call Now


Current Wait Time: 15 Seconds

  • Booking,
  • Reservation,
  • Cancel,
  • Support

Flight Helpdesk +1-(8005483192)