Booked a flight ticket on Delta and don’t know how to cancel it, first you need to know about the cancellation policy of delta airlines. So, here we clear all your doubts regarding Delta airline’s cancellation policy and other queries related to refunds and many other terms and conditions of cancellations. Delta cancellation policy will be applicable according to the type of ticket. These are the types of tickets:

  • Refundable (flexible)
  • Basic economy (mostly restrictive)
  • Nonrefundable (few restrictions)
Steps to Cancel Your Delta Airlines Flight

What is delta 24-hour cancellation?

The 24-hour cancellation policy of delta airlines is risk-free and the cancellation policy applies to all tickets directly purchased from delta airlines. In this policy, a person will be able to cancel flights within the duration of 24 hours without any worries about types of fare and get a refund of the full amount. And also note that airlines also recommended the cancellation before departure.

There are some exceptions to the 24-hour delta cancellation policy. This policy does not apply on:

  • Reissued tickets that are partially flown
  • Delta tickets booked from any travel agencies
  • Paper tickets

Delta Airlines covid cancellation policy?

Delta Airlines initiates friendly behavior towards customers by providing a COVID cancellation policy. In this policy, all types of fares will be canceled without any sky-high fees. Delta now provides extra relaxation to passengers at the time of the COVID-19 travel period, which expires on 30 April 2021 that is extended to 31 December 2022 and beyond with some extra benefits. 

Before 30 April 2021: Purchased Delta flight ticket during Covid then:

  • Including basic economy, before departure, you can cancel any ticket or flight without any penalty.
  • After cancellation, the person gets an eCredit that equals the full value of your ticket.
  • A person will be able to use eCredit to book flights again for a limited period of time that is 1 year from the issue date. 

What is Delta airline’s refund policy?

Delta Airlines refund will depend on the type of your fare and how and when you purchase your ticket. You will get eCredit if you are not qualified for the delta refund policy that arranges in the form of future travels.

  • Refundable tickets – You will get a full refund if you booked a refundable ticket that facilitates any time cancellations before the flight. After canceling it, the person needs to do an online request on the Delta refund request at the airline.
  • Free 24-hour cancellation and refunds – if a person cancels a ticket within 24 hours, then a person will get a refund of payment in the original form. You just need to cancel your ticket. In the 24-hour cancellation, the window will refund according to the type of your ticket.
  • Non-refundable tickets – this type of refund is not qualified only for eCredits and not for cash refunds. A person can use eCredits for future ticket booking on delta airlines within a period of time.

Delta Airlines non-refundable ticket policy

In this, if a person cannot be qualified for a cash refund then they will get eCredit for the ticket value that remains. 

There are no fees for cancellation of tickets that come under the no-cancellation fee policy, excluding basic economy. The non-refundable ticket policy includes the main cabin and higher tickets for travelling that is from: 

  • Within the United States, Puerto Rico and U.S.V.I.
  • From the U.S to anywhere in the world (including codeshare partners and joint venture flights)
  • And between Mexico or the United States and the Caribbean. 

Delta Airlines main cabin cancellation policy

Cancel Delta Flight Over the Phone

A primary cancellation of cabin flight will be done on phone, online or through the ticket counter. The fees for cancellation will be charged according to the fare type and price of your ticket and category. A person will not be eligible for a refund if they purchased a non-refundable ticket instead, they get a future ticket booking facility at that value for a limited period of time. If a person holds a passport that refunds eligible then they get money back. A person can also visit delta airline’s website or contact delta air lines customer service to know more about the cancellation policy. 

Delta Airlines first class cancellation policy

If a person needs to cancel Delta’s first class then a person needs to know that based on the location and tariff, the first-class ticket cancellation charge will be done from anywhere of the total price of the ticket. And the charges of cancellation will be refunded after 24 hours of purchase. 

Cancel basic economy delta

For canceling a basic economy ticket within 24 hours they get a refund of the original payment without any charges. And after 24 hours of cancellation, a person gets the remaining value in the form of eCredit minus cancellation fees. 

Delta basic economy refund

A basic economy ticket will be designed for the persons who will set a prioritized price for it. If your ticket is not eligible for the cancellation policy then cancellation charges start from $99 to $199 depending on the type of your ticket’s fare. The remaining value of your ticket will be refunded in the form of eCredit to your account, which will be used as future ticket value for a limited period of time.

Delta Airlines refundable ticket

This form of a ticket is eligible for refunds of your tickets in the form of debit or credit card or any other secure method of payment. A refundable ticket provides you a refund before departure and that will cost cancellation fees only. If a person purchased a refundable ticket then he/she will get a full refund of money according to the fare type of your ticket without any charges or fees.

Delta Airlines fully refundable ticket

Delta Airlines commit to their customer commitment that if a person books a flight on the Fly Delta App or then he is eligible for risk-free cancellation if that person cancels a flight within 24 hours of ticket purchase without any extra charges. Fully refundable tickets will be applicable in two types of conditions:

  • If a person cancels a flight within 24-hour cancellation policy, or
  • If he purchased a refundable ticket.

In these above two conditions, delta airlines will refund your fare according to the type of your ticket. 

Delta Airlines involuntary refund policy

Delta airline provides involuntary refunds if your flight is canceled or delayed then you will get a refund in the original form. In some cases, you will be eligible for requesting a refund of any portion of the ticket that is unused or a non-refundable ticket or purchase of unused trips like sky priority boarding or any other services. The involuntary refunds contain terms and conditions for more queries. You can also visit Delta airline’s customer care service which will give all information related to refund and customer commitment policy.

Delta Airlines cancellation policy basic economy

The policy for delta airlines cancellation for basic economy tickets are:

  • After 24 hours of the grace period, the ticket for the basic economy cannot be refunded or canceled.
  • If a person purchased a ticket before 30 April 2021 for a basic economy ticket then it will be canceled before departure without any penalty.
  • After cancellation of your ticket, you will get eCredit that is equal to your ticket value which is redeemable for any future flight ticket booking within a validity period of time that is extended till 31 December 2023.
  • This facility will allow you to again book your ticket by 31 December 2023 and enjoy your travel by 31 December 2024.
Delta Cancellation Policy

What is Delta airline cancellation fees?

The cancellation fees vary according to the type of your ticket and time duration whether it will be within 24 hours or after 24 hours. All fares are treated differently, and there are different fees for cancellation, these are:

  • Cancellation within 24 hours: $0
  • After the grace period, basic economy fare: starts at $99
  • Fees vary differently but basically starting from $99 to $199.
  • A person gets a full refund if he/she cancels a flight within 24 hours of ticket purchase. There is no matter what kind of ticket a person booked. That full refund will be credited to your credit card.

Delta Flight Cancellation Fee

Fare TypeTime of TravelFlight Departure Origin
24-hour from BookingAfter the Risk-Free PeriodWithin 24 hours of DepartureAnywhereEuropeMiddle East, India, Africa
Basic EconomyFree$99 to $199$99 to $199$99$150$199
Non-RefundableFree0 to $5000 to $5000 to $5000-$5000 to $500

SkyMiles Award Ticket Cancellation Fee

Ticket TypeTime of Travel
Within 24 Hours of BookingAfter 24 hours of Booking
Basic EconomyFree$150
Diamond FreeFree

Delta Vacation Cancellations & Change Fee

Delta Vacation cancellation & change fee

Reservation TypeTime Before Departure
31 Days Or More11-30 Days4-10 Days0-3 Days
AirfareNo Fee will be charged on any cancellation before 31 December 2022. However, after flight departure, the ticket will lose full value.
Flights/Hotel and Hotels Only ReservationHotel + AirAll HotelsFree$100$200Non-Refundable
Sandal ResortsFreeNon-Refundable
Beach ResortsFreeNon-Refundable
(and 50% to 100% of total value)*
Hotel Without AirAll Hotels$50$100$200Non-Refundable
Sandal Resorts$50Non-Refundable
Beach Resorts$50Non-Refundable
(Revision Fee of $250 to $750)
Misc Refundable~No Penalty/FeeNon-Refundable
Misc Non-Refundable~Non-Refundable

Delta Flight Delay Compensation

Delta Flight Delay Compensation

DelayDistance between Origin and Destination Amount
3 Hours or MoreLess than 2000 Km$250
Between 2000 and 4000 Km$500
More than 4000 Km$750

Note: The compensation will only be valid if the airline fails to provide an alternate flight or failed to notify the passenger at least 14 days prior said cancellation.

Delta Airlines Cancellation Frequently Asked Questions (FAQs)

Ans. Immediately get in touch with the airline customer services and request for a rebooking if possible or visit the website and request for a refund.

Ans. These questions usually lead to refund and the process of refund depends upon what kind of fare, destination, and time of cancellation. if you cancel your plan within 24 hours from the point of booking you will get your refund as per delta’s 24-hour cancellation policy but if you are canceling after 24 hours then the chances of refunding will depend upon the fare.

Let’s say, you booked a refundable ticket then you will get the refund in the original payment method without any cancellation fee.

If it is a non-refundable ticket then you have to pay a $200$ to $500 cancellation fee depending upon your destination and the refund will be done with the redeeming which you can use to book your future flights.

Ans. Yes!! You can cancel your delta flight within 24 hours and you will receive a complete refund without any cancellation fee.

Ans. If you cancel your non-refundable flight after 24 hours from the point of booking then you have to pay a cancellation fee which varies from $200 to $500.

The cancellation fee changes according to your destination you picked to fly and a refund is done in the form of redeeming which you can use for your future flights.

To avoid the cancelation fee you should cancel your flight within 24 hours from the point of booking.

Ans. Yes!! Only if you cancel within 24-hours from the point of booking. As per Delta 24- hour cancellation policy any kind of ticket canceled within 24 hours from the point of booking is allowed to get a complete refund without any cancellation fee.

Ans. Delta airlines will send a notification to the customer if there is any cancelation or delay of the flight. However, now customers can check the status of their flight through or the Fly Delta app.

Ans. Yes!! Flights usually get canceled to avoid bad travel experiences. Bad weather is one of the common reasons among many.

Ans. You can claim a full refund if delta airlines cancel your flight. But, you are lucky if you are flying from a European flight you can get compensation up to USD 700 per person as per the European law EC 261.

Ans. Yes!! According to the 24-hour cancellation policy, one can get a complete refund if they cancel their ticket in 24 hours from the time of booking. You can also get a complete refund if you booked a refundable ticket. But, if you went with the non-refundable ticket you have a pay cancelation fee and the refund is done in the form redeem which you can use to book your next flights.

Ans. Yes!! Delta offers trip cancellation insurance. With this insurance, you can cancel your trip for any reason and save yourself from cancellation fees but you have to cancel before the departure time.

Ans. The reasons to cancel a trip are innumerable. A trip cancelation is done by the airline to avoid a bad customer experience. Some of the reasons to cancel a flight are listed below.

  • Bad weather
  • Air traffic restrictions
  • Security issues
  • Mechanical issues
  • Computer glitch
  • Missing crew

Ans. Yes, you can cancel your Delta flights for free, if you purchased a Refundable ticket or you cancelled your flight within the 24-hour risk-free period.

Ans. Yes, the airline can cancel a flight due to controllable and or unseen circumstances.

Ans. AS per the policy, Delta allows you to cancel any ticket purchased directly with it. It also provides a 24-hour risk-free period.

Ans. You should heed your flight status seriously as the rules are comprehensive, and they cover a wide variety. Hence, to maximize your compensation you have to follow the cancellation compensation policy.

Ans. Yes, any cancellation will warrant a refund if it was done within the risk-free period.

Ans. Delta will refund you the balance fare difference if you book your new flight for cheaper, However it will be in the form of travel credits.


  • If you buy a refundable ticket.
  • If Delta cancels your flight.
  • Any fare type, other than Basic Economy.
  • If you cancel a flight within 24 hours of initial booking.

Ans. If you cancel a flight on Delta, depending on your fare type, you may get a refund.

Ans. Yes you can get a refund, but it will have to adhere to the cancellation and refund policy.

Ans. The Delta cancellation fee ranges from $99 to $199 for the Basic Eco ticket. For Non-refundable tickets, it costs 0 to $500.

Ans. The latest you can cancel a flight is 2 hours prior to scheduled flight departure.

Ans. You can cancel your Non-Refundable and get travel credits as refund

Ans. Typically, Delta e-Credit has a validity of 1 year.

Ans. You can cancel and request a refund over a phone call or vie letter.


  • For credit purchased – 7 to 10 business days
  • For cash purchase – 20 business days.

Ans. You are free to change your flight as long as you pay the change fee and relevant fare difference.

Ans. Yes, as long as you cancel a flight within 24 hours of booking.

You can also contact customer service to cancel or get a refund. For this you need to go to and apply for a refund, after that refund request will be submitted. And for an electronic ticket refund, you can call at reservation sales at 800-221-1212.

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Comment by: Csizmadia Kerecsen on Sat Aug 13th 2022

What else is there to say about this awful airline? Due to Delta Airlines cancellation of my flight three hours before takeoff, I was left stranded and forced to find a hotel to stay at while my children at home were left alone. They haven't tried to make up for it, and after waiting for almost five hours, I was disconnected. The amount of compensation offered by customer support via SMS has been exaggerated. I will never trust them to fly with me again due to their terrible Delta cancellation policy.

Comment by: Oscar Brand on Sat Jul 23rd 2022

We were returning home from a vacation in Hawaii, but my youngest daughter developed a terrible fever on the day of our departure. We didn't know what to do, so we considered cancelling our flight reservation. We called their customer service department and were told that we could cancel our tickets and rebook on a later date without having to go to the airport. We provided all of the necessary information, as well as the explanation for the cancellation. They were really supportive of our cause and assisted us in any way they could. It caused us some inconvenience, but in the end, we were able to return home safely and in good health. It's no surprise that Delta Airlines has the best cancellation policy in the United States. To avoid causing any confusion, I recommend that you always give adequate paperwork and a reason for your cancellation.

Comment by: Ankit Ahuja on Mon Jul 11th 2022

When Delta emailed me to suggest that I consider changing my flight to avoid the July 4th weekend, I did so. Due to the numerous reports of Delta airlines cancel flight, I changed my travel to a day earlier and afterwards discovered that I had been given better seats. The experience of travelling with Delta was wonderful. I have no idea why there are so many negative reviews about Delta's customer service; all I know is that it is currently one of the top airlines. Greetings from Delta.

Comment by: Kathleen Flanagan on Sat Jul 2nd 2022

They saved us from being trapped in Atlanta for the night by providing meal coupons and motel rooms. They stated that it was due to weather circumstances and not their responsibility, but they still want to assist you. That was the extent of their charity. We had a good tailwind the entire way to Atlanta, which aided us in getting to our goal on time. One advantage of Delta flight cancellation is that you will only be on hold for a minimum of half an hour when contacting customer support, so they don't waste your time. They make an effort to assist, but patience is required. All airlines have good flight experiences and the greatest customer service. Employees are also the happiest.

Comment by: Brigitte Friedman on Wed Jun 22nd 2022

I'd give them more than five stars if I could. Something must be done about this fantastic and excellent airline. They always take care of your money, even if your flight is cancelled, and they have made it practically impossible to reach a human being on the phone without having to wait hours. It's inspiring to see what an airline can accomplish and what they do to ensure that their passengers are not inconvenienced. We were able to preserve our family holiday from being wrecked by inclement weather thanks to Delta cancel flight policy. Our family trip was cancelled due to inclement weather, however Delta informed us of this. We had to cancel the days of our trip due to terrible weather, but Delta Airlines was able to rebook our flight for a very low charge. It was a fantastic experience.

Comment by: Christie Gaskin on Thu Jun 16th 2022

I'm from New York, and Delta has always been a terrific airline to fly with in the past. They were my go-to carrier. However, I would avoid flying Delta at all costs right now. I scheduled a direct ticket from New York to Chicago months in advance. They cancel Delta flight ticket three days ago and rebooked me on a one-stop flight the next day without giving me any notice. I called for help and had to wait three hours to speak with someone. Without being able to speak to anyone, the phone conversation was eventually terminated. This caused me to book a new ticket with a different airline in order to arrive in Chicago on time. I've been trying to contact Delta for a refund for my unused ticket for the past few days. I've been on the phone for another hour and a half and have yet to be connected. I've also experimented with their messaging service. After two hours of waiting, I received a text message. The representative waited five minutes to respond to each text I sent. She'd pose a query. I'd respond right away, and she'd wait another five minutes before responding. She eventually told me I'd have to go via a booking agent. I was rerouted and had to wait another two hours, during which time the ticketing agent never logged on. I'm back online today, trying again. I'm beyond frustrated, and I strongly advise you to avoid Delta Airlines at all means right now. They are now experiencing serious operating difficulties.

Comment by: Ravi Ahuja on Tue Jun 7th 2022

I was flying with Delta Airlines from New York to Mumbai, stopping in Dubai, after reaching the Dubai airport I came to know that my flight got cancelled without any prior intimation. I asked the airport staff about the flight and confirmed it. I called the customer support and asked them to arrange a flight for me to Mumbai, after checking the available flights they managed a ticket for me and asked me to wait for 4 hours to take the next flight. Even though they made me wait, they arranged a flight. I felt very happy and reached Mumbai safely.

Comment by: Jonas Roth on Thu May 19th 2022

I booked a flight with Delta Airways and the next day I met with an accident with minor injuries, so I cancelled my ticket. I was not sure whether I would get a full refund, but luckily I got my money back without any charges, it is because of Delta Airlines 24 hour cancellation Policy. In the policy, it is mentioned that if any passenger cancels tickets within 24 hours of the original booking time they will get a full refund. As per the policy I got my money back. Thanks to Delta Airlines.

Comment by: Ann Wilson on Fri May 21st 2021

I had to leave the USA as soon as possible because of the increasing COVID-19 cases, so I booked one for me with Delta airlines. Next day I read in the news about Delta flights cancellation, because of the pandemic situation. So I cancelled my ticket immediately and got my money back very easily. Thanks to Delta Airways.

Comment by: Andrew Fairley on Wed May 5th 2021

Delta flight cancellation policy is awesome. They changed their policy during this covid situation to help customers. I booked a ticket with no refund policy, but I decided to cancel my ticket because of my personal problems. The company gave the option to rebook tickets within a year from the original ticket date.

Comment by: Anthony Russell on Thu Apr 29th 2021

I highly recommend Delta Airlines. I am impressed with the customer support; I recently called the customer support to cancel my ticket because of this pandemic situation, the executive responded gently and cancelled my ticket and waived off the handling charges as it was mentioned in the delta refund policy.

Comment by: Levi Avery on Fri Apr 23rd 2021

I was flying with Delta airlines and it was a connecting flight. Delta airlines cancelled the flight due to some technical issues. All the passengers were brought to the resort for the night, free of cost. They had taken care of us by providing all the facilities. I was impressed with Delta airlines.

Comment by: Julian Barry on Mon Apr 12th 2021

Please check the cancellation policies before booking with any airlines, and try to book through the airlines official website or app, because I lost my money by booking with third party booking services. But Delta airlines cancellation policy is generous and I got my money back with less charges.

Comment by: Jordan Street on Thu Apr 1st 2021

My wife and I flew out on a cold windy day to celebrate our retirement and anniversary. We had a wonderful trip with delta airlines, friendly staff and cabin crew on the flight. No delays and cancellations. Our luggage came to us at the end of the day. Everything went smooth, tasty food, comfortable seats and extra plans to fly again. Love Delta Airlines!
phone 1-800-548-3192