When you need to cancel flights for circumstances that are beyond your control, it can be difficult to do so. The travellers who cancel their flights typically do so while sometimes receiving a refund for their tickets. However, the terms and conditions of the airline govern both cancellations and refunds for tickets purchased via them. When compared to other airlines, Virgin Atlantic has the most helpful and flexible cancellation policies available.
If you have been thinking about cancelling your reservation with the flight, then you need to be aware of the Virgin Atlantic cancellation policy. Therefore, continue reading this article to learn more about the cancellation policy and procedure of Virgin Atlantic.
What are the Important Reminders of Virgin Atlantic Cancellation Policy for Flights
You are able to use the online system provided by Virgin Atlantic to change your destination or cancel your flying travel. If you are interested in figuring out the Virgin Atlantic cancellation policy, the following points are provided here:
- Within the first twenty-four hours after booking a flight with Virgin Atlantic, you have the option to cancel the reservation free of any further fees or taxes.
- If you choose to cancel your trip, you are responsible for any costs or charges that may be incurred as a result. These fees and charges vary according to the travel class, the place of departure, and the destination.
- Some travellers have to deal with unexpected medical emergencies, such as the passing of a close relative. According to this, Virgin Atlantic has come to an understanding of the situation and has cancelled the trip at no further expense.
- When flying with Virgin Atlantic, you may occasionally be required to use a small section of your flight ticket. In this scenario, your sole option is to cancel the remainder of the service that was not used and deduct the appropriate amount from the total cost.
- You have until 24 hours before your trip to cancel your reservation on the non-refundable flight with Virgin Atlantic. After that period of time, you will not be eligible for a refund of any kind for the flight cancelling.
What is the procedure to begin the Virgin Atlantic flight cancellation
The steps required to cancel a flight booked through Virgin Atlantic’s website are outlined below
- On the company’s own website of Virgin Atlantic, log in to your account using your registered username and password.
- Login to the “My Reservations” tab, and then.
- You can look up information about the journey by inputting the booking confirmation number.
- Then choose the ticket that you do not require anymore.
- Choose the “Cancel My Flight” preference, then continue.
- You are responsible for paying any cancellation fees assessed by Virgin Atlantic.
- Confirm the cancellation of the flight ticket.
Virgin Atlantic flight cancellation With the help of customer care
If you call the Virgin Atlantic customer care phone number, you will be able to cancel your flight. You will be connected to an authentic individual at Virgin Atlantic. Please follow these steps to submit a cancellation request for your Virgin Atlantic flight via the official website:
- Simply call the number to reach Virgin Atlantic.
- Discuss the matter with representatives from Virgin Atlantic,
- Please provide an explanation for the cancellation.
- Please provide the booking confirmation number for the airline ticket that you wish to cancel.
- After you have paid any relevant Virgin Atlantic cancellation fees, a representative from the airline will be sending you an email confirming the successful cancellation of your travel ticket.
How much is the fee charge for Virgin Atlantic Flight Cancellation
If you cancel your flight tickets with Virgin Atlantic during the first twenty-four hours after booking, you won’t be responsible for paying the Virgin Atlantic cancellation fee. In other circumstances, however, the price will be less than 30 USD to no more than 50 USD. It is dependent on the kind of flight being taken and the time of day when the flight ticket is being cancelled. When you purchase flight reservations from a third party, the initial cancellation cost will be increased by the amount that the third-party agency charges for their service in addition to the prior cancellation fee.
How much is the Virgin Atlantic cancellation fee waiver
Under some exceptional circumstances, passengers are eligible to have their cancellation fees waived:
- Catastrophic natural events
- The bad condition of the weather
- Poor Health
Waivers of cancellation fees are rarely used by customers very frequently. They are only provided in response to very specific requests.
How to File a Complaint with Virgin Atlantic Airlines and Receive a Refund
You must carry out the below-described procedures in order to be eligible for minimum refund from Virgin Atlantic.
- Visit to the Virgin Atlantic airlines company website for further information.
- Please log in to access your account.
- Choose the one that allows you to receive a refund.
- Please provide the information requested.
- Please provide details regarding the reason why your ticket was cancelled.
- To register your claim, press the submit button.
- receive confirmation on the email address you used to register.
How to reschedule the Virgin Atlantic Airlines reservation that was cancelled earlier
You are going to follow the instructions that are outlined below
- Check out the Virgin Atlantic company on their official website.
- Locate your account by going to my travels and logging in.
- You will see the dashboard pop up in front of you.
- Choose the reservation that was cancelled and for which you intend to make a new booking.
- Choose another flight to take. You get to pick the date, the location, and the time.
- To complete the transaction, you will need to pay any additional fare that may have been incurred.
- You should verify the rebooking, and the confirmation should be sent to the email address you used to register.
How do I contact the Virgin Atlantic flight cancellation customer service department directly?
- Simply call the number listed on the Virgin Atlantic customer service website.
- After your call has been connected, you will need to listen to the auto-voice response option provided by the IVR system.
- Simply press the number 1 on your keypad to select the language you want to use for better communication.
- Finally, select options from menus that correspond to your requirements, and then chat directly with a customer care professional at Virgin Atlantic.
What are the refund policy offered by Virgin Atlantic Airlines
There are two different types of tickets that can be purchased by passengers. The first one is refundable, while the second one cannot be refunded.
- If you have bought refundable tickets but have not yet used them, you are eligible to receive a full refund of the amount you spent on the ticket in addition to any additional cost that may have been charged for the voyage.
- Even if you have used any of your refundable tickets, you are still eligible to receive a refund for the difference in fares as well as any additional fares that you paid. Things like taxes, etc.
- In the event that your tickets are non-refundable, you will need to purchase travel insurance in order to be eligible for a reimbursement of the money you spent on the cancelled ticket.
- Even if you have already purchased a ticket that states it is non-refundable, you may still be eligible for a refund if you need to cancel your reservation due to an emergency.