Japan Airlines’ flight change policy gives passengers the freedom to customise their itinerary while maintaining peace of mind. In this post, we’ll look at the important aspects of Japan Airlines’ flight change policy, including passenger alternatives, related prices, and how to change your ticket quickly. So, whether you’re a frequent flyer or planning your ideal vacation, keep reading to see how Japan Airlines prioritises flexibility and provides a relaxed travel experience for everybody. 

What are the Flight Change Policies For Japan Airlines?

Here are some things to think about: 

• The changeover cost of an airline depends on pricing, booking method, destination, and airline type.
• Passengers who seek a change inside the free change window will be charged.
• For foreign itineraries, JAL’s change costs make up a large chunk of ticket prices.
• Officially sold tickets are subject to Japan Airlines’ change charge policy.
• A traveller with a valid ticket can modify their flight schedule until departure, but not their route.
• Japan prohibits mode changes for the same reason.
• Japan Airlines prohibits name changes and other passenger information modifications. In such cases, tourists should cancel their trip and rebook, but they must pay expenses.
• At least 20 minutes before departure, you can cancel or change your reservation.

Why does JAL change flight policy based on tickets?

The airline’s policy has been modified slightly in response to prices. You will require to pay JAL change airfare based on your ticket type to complete any necessary modifications. 

One way fare

• Same-day changes were possible.
• Different fares were possible.
• Passenger data should not change.
• No alterations are allowed.
• At least 30 minutes before check-in, submit the JAL Change Reservation Form.
• After the flight leaves the origin airport, the airline will no longer accept adjustments.

Child Fare

• Changes are allowed till you leave.
• Japan Airlines charges flight expenses, price differentials, and other taxes.
• Traveler information must remain.
• Route changes are prohibited.
• Submit the amended JAL reservation form 20 minutes before departure.

Round-Trip Fare

• You can offer same-day service. Difference in fares is your responsibility. 
• The JAL policy prohibits passengers from changing flight names or itineraries.
• Always request a JAL change reservation form 20 minutes before departure.
• The airline will not change flights after the plane takes off.
• Reservations that change outbound or return flights on a day with flight restrictions do not need a round-trip ticket. If your request fits one of these categories, the airline will process it under the one-way price policy.
• Round-trip trips cost more than one-way trips due to their length.

What are the Flight Change Provisions For Same-Day Upgrades?

On all JAL International flights, the same-day upgrade is available. The traveler is responsible for paying the ticket difference as well as any other applicable taxes. 

The possibility to change flights on the same day begins three hours before departure and ends 20 minutes before departure. 

Travellers will be notified at the airport if a seat becomes available on the same-day change list.

Changes and cancellations to a same-day upgrade as well as upgrade wait request can only be made online after the flight has departed, via the JAL website.

Travellers can upgrade to Class J or First Class tickets on the same day of departure under Japan Airlines’ flight change policies by paying the subsequent JAL change flight fees:

First Class: JPY 8,000 plus other applicable charges

Class J: JPY 1,000 plus other applicable charges

What is the JAL International Flight Change Policy?

The following criteria may apply: 

All Japanese-to-foreign flights will follow JAL’s international flying policy. 

• For insurance, your tickets must start at 131.
• Aviation will allow sector-wide itinerary changes. Japan Airlines allows many reservation changes without charge. 
• If a flight is delayed or canceled due to Japan Airlines’ fault, the airline will not charge change fees.
• Assume your flight is delayed or canceled due to snowfall, earthquakes, pandemics, legal issues, or other unexpected circumstances. If this happens, your airline will cancel your reservation.
• To change award tickets, travelers must notify the mileage team in advance.

What are Japan Airlines Convenient Flight Change Options?

Change or cancel your reservation using one of the ways listed below:

• The easy-to-use JAL website permitted reservation changes and cancellations.
• The JAL website lets you change your reservation instantly.
• Please note that Japan Airlines cannot modify passenger names. To change passenger information on an existing ticket, you must buy a new one, cancel it, and reissue it.
• Once you book your tickets, you can’t add more flights.

To request a flight change on Japan Airlines, follow these steps –

• Visit Japan Airlines’ official website (www.jal.co.jp).
• Select “Manage Booking” to handle bookings. Another page looks like this.
• You can fly domestically or overseas.
• Log in and check your booking if you’re a JAL Mileage Bank (JMB) member.
• Non-member guests must supply their first and last names, boarding date, airline, flight number, and registration number.
• Please include your booking reference number and last name.
• Verify your reservation information.
• Find out if changing or canceling an order costs anything.
• Confirm the change or cancellation and make any necessary payments or reimbursements.
• JAL Domestic Reservations and Information Contact Center: – -Contact the relevant helpdesk for assistance. Perform these tasks:
• Find a Japan Airlines-only helpline.
• The phone number is on the website and your registration form.
• Call the number provided.
• Voice prompts or directions will connect you to the right department or representative.
• Please include the booking reference number and passenger information if requested.
• Tell the customer care representative you want to change or cancel.
• Follow all agent instructions carefully.
• Perform verification and provide any new information.
• Before closing the discussion, confirm the adjustment or cancellation.
• JAL Group Home Counter, city and airport, Any transaction changes or cancellations must be made in person at the counter. Please follow these guidelines.
• The JAL Group Domestic Counter nearest you in your airport or city of departure or arrival. Call Japan Airlines or visit its website for this information.
• Visit the JAL Group Home Counter during office hours.
• Tell the counter staff you need to amend or cancel your reservation.
• Please include your booking reference number and additional reservation confirmations.
• Tell support you want to change or cancel the appointment.
• Always follow staff instructions.
• Please complete any necessary forms and provide further information.
• Before leaving the counter, ask employees about modifications or cancellations.

How to Book Online For Free

• You can make free changes to your reservation on the JAL website before your flight departure by clicking “Manage Booking”.
• The booking policy on the “Booking Details” tab ignores the free return offer.
• On the JAL website, you can change your reservation 72 hours before your first flight.

Change the Booking on the JAL Website

• If your original ticket meets all of the conditions below, you can change the booking via the “Rebooking” button on the “Manage Booking” screen on the JAL website.
• You purchased your electronic ticket on the JAL website using a computer or mobile device.
• Ticket purchases were made with credit cards.
• The tariff rules changed after you bought your ticket.
• This does not upgrade your reservation.
• Online reservations can be changed 72 hours before the first flight, allowing you flexibility before a trip.
• Online reservations can be made anytime between the start of a trip and 24 hours before the first flight.
• Deutsche Bahn Rail Services flight 9B is not included in your reservation.
• No paid seat selections are included in your reservation.

Involuntary Reservation Changes and Ticket Refunds

Involuntary Reservation Changes

Eligible tickets

JAL provides international tickets starting with 131. These tickets cover delayed or canceled JAL Group flights.

Ticket purchases from non-JAL airlines for overseas travel, including delayed or canceled JAL Group flights.

Please contact the relevant mileage plan for details on JAL award tickets from other airlines.

How does the change happen

The route will be changed to a JAL Group flight or a JAL Group flight delay/cancellation with free destination seats.

However, if JAL Group-only routes to the original destination are unavailable, or in some cases allowed by JAL, routes may be changed to accommodate additional flights from other carriers. 

Involuntary Ticket Refunds

If you wish to cancel the trip due to a delay or cancellation of a JAL Group flight, we will refund the unused portion of your ticket. 

Refundable tickets 

JAL International tickets (JAL tickets with numbers beginning with 131) that involve a delayed or canceled JAL Group flight. Please contact the applicable mileage plan for JAL award tickets issued by other carriers.

Japan Airlines gives travellers the option to modify their flights, making travel more convenient and customer-focused. This policy allows tourists to change their plans to fit unforeseen situations, resulting in a stress-free voyage. Whether there are schedule issues or unexpected occurrences, Japan Airlines encourages customer convenience by enabling changes to flight tickets, thereby improving the overall travel experience. This focus on flexibility not only improves customer happiness but also demonstrates Japan Airlines’ commitment to providing a seamless and flexible travel experience for its customers.

Frequently Asked Questions